Data collection: Gather data from IT systems using various techniques, including agent-based monitoring (software installed on a device) and agentless monitoring (using existing protocols).

• Analysis and alerting: Analyze collected data in real-time, trigger alerts when performance thresholds are breached or anomalies are detected, and notify IT teams via a dashboard, email, or other channels.

• Dashboards and visualization: Present complex data in visual, user-friendly dashboards to provide real-time visibility into system health, performance, and key metrics.

• Reporting: Generate reports for capacity planning, compliance audits, and demonstrating IT's value to the business.

Products include:

• Access control software

• Camera management dashboards

• IT monitoring tools

• Backup & recovery solutions

Technical details:

• Multi‑site support

• Real‑time alerts

• Cloud or hybrid storage

• Audit logs & reporting